ThingzSafe

ThingzSafe help centre

A little help.
Right when you need it.

Guides for Android and the web portal.

Getting started

Your first inventory

Finding your way around

This is your inventory overview. Capture an item takes new photos; Review queue opens captures still waiting for names and de…

Sites and Areas

A Site is a whole place such as Barn. Tap an Area card to see Things stored there, or tap a Thing stored directly in this Sit…

Categories, colours and icons

Enter the Category name and optional description. Type one emoji using your keyboard, or choose a bundled icon. Choose a colo…

Adding and finding Things

Add and edit a Thing

Add or edit a Thing or a Part/Content using the labelled fields. Status defaults to Active; choose On loan, Sold or Disposed …

Capture photos for later review

First choose a Site and optionally an Area or parent Thing. Take item photo, Scan barcode and Take detail photo work in eithe…

Quick one-photo capture

Choose a Site and optional Area, then frame one item. Select Standard, Square, Wide or Thin before taking the photo. Check th…

Add a list for later review

Choose the Site and optional Area, then type names separated by commas. Each name creates a draft Thing in the Review queue. …

Review your captures

Tap a photo to view it full screen and zoom. Select the Main photo and optionally mark a Code photo. Read product label sugge…

Find a Thing

Results are empty until you type a name, model, code or note, choose a Site or Category, tick High risk only, or change Statu…

Scan a barcode or QR code

The dedicated Android barcode scanner opens automatically and reads continuously with autofocus and auto-zoom where supported…

Photos, documents and downloads

All pictures and documents attached to this Thing are here. Tap a photo to open it full screen and pinch to zoom; Download le…

Zoom a photo

This is a full-screen photo viewer. Pinch with two fingers to zoom in or out; drag a zoomed photo with one finger to read a r…

Contents, Parts and stock

Contents and quick entry

Contents can be stock or individually tracked items held inside this Thing. Search filters the list; tap an entry to edit or …

Track Parts

Parts are separately tracked components of this Thing, each with its own photos and history. Tap a Part to open it. + Add Par…

Add stock and quantities

Type a Content name to find an existing entry, or continue with a new name. The full Add more items form lets you add a quant…

Remove stock

Enter the quantity to remove and check the resulting balance. Remove items asks for confirmation, updates quantity and record…

Move or split stock

Enter the quantity to move. For a Content or Part, choose whether it will be a Content or Part at the destination, then selec…

Check actual quantities

Enter the quantity physically present beside each Content, including zero if none is left. Review differences confirms and sa…

Check an entire Area

Count the Things directly in this Area and their Contents. Enter zero for missing stock, review the differences, then save. P…

Scan Contents barcodes

The dedicated live barcode scanner opens automatically, focuses continuously and auto-zooms where supported; no shutter butto…

Print barcode labels

From a Thing's Labels tile, set the number of identical labels to print; this does not change stock quantity. From Configurat…

Individual Content labels

Choose Contents for individual labels and adjust quantities with plus and minus. Select paper and starting position, then con…

History, reminders and value

Events and receipts

Choose the date and describe what happened. Under Contact, search saved contacts and tap one to link it, add a new contact th…

Calendar and repeating reminders

This shows the due date, repeat interval, details, linked Thing and previous completions. Mark this occurrence done to record…

Contacts and linked people

Name and type describe a retailer, supplier, service engineer or other contact. Choose from phone copies its current name, ph…

Inventory valuation

The three optional review filters include missing valuation details (including entered values without a recorded date), calcu…

Print and save PDF reports

Select which parts of the Thing report to print: photos, details and warranty, Contents, Parts, Events and calendar, and atta…

Your account and data

Plans, purchases and cancellation

Compare ThingzSafe usage plans. Free keeps inventory on one device; Household includes shared cloud sync, the web portal, loc…

Create or join a household

If someone invited you, sign in with the invited email address, paste only the code from their email, and tap Accept invitati…

Encrypted backup and restore

Save encrypted backup creates one complete password-protected file including the inventory, queued drafts, photos and documen…

Settings, reminders and app lock

Configuration is reached from the Home cog. Manage sites and areas opens your places; Manage categories controls types, icons…

Report a problem

Choose Bug or Change, write your comment and optionally add an email address for a reply. Tap Send feedback; a cloud account …

Troubleshooting and support

Start with the symptom below. Keep an encrypted backup before replacing or reconnecting inventory.

Using the web portal

Access the web portal

Use your shared ThingzSafe inventory from a browser on a computer, tablet or phone.

Navigate the web inventory

Use your shared ThingzSafe inventory from a browser on a computer, tablet or phone.

Add and edit Things on the web

Use your shared ThingzSafe inventory from a browser on a computer, tablet or phone.

Bulk grid editing

Use your shared ThingzSafe inventory from a browser on a computer, tablet or phone.

Review queue on the web

Use your shared ThingzSafe inventory from a browser on a computer, tablet or phone.

Reminders on the web

Use your shared ThingzSafe inventory from a browser on a computer, tablet or phone.

People, invitations and devices

Use your shared ThingzSafe inventory from a browser on a computer, tablet or phone.

Import inventory

Use your shared ThingzSafe inventory from a browser on a computer, tablet or phone.

Web valuation, labels and printing

Use your shared ThingzSafe inventory from a browser on a computer, tablet or phone.

Web sync and session problems

Use your shared ThingzSafe inventory from a browser on a computer, tablet or phone.